eVolve eMerge

eMerge TrailereMerge from Cincinnati Bell grows and changes as rapidly as you do. It is a fully managed IP solution for unifying all your business communications devices. eMerge leverages enhanced VoIP technology to give your business ultimate control and gain greater productivity. Decide where your calls are directed anytime, anywhere through a web-based dashboard for real time changes within your business.

  • Unifies all communications - regardless of the device.
  • Control where your calls are directed anytime, anywhere.
  • Never miss a business call.
  • Complete web-based control for real time changes within your business.

Download eMerge Solution Sheet

Why eMerge?

Next Generation Technology

  • Completely Hosted - Next Generation Control
  • No Costly Equipment - Monthly Service
  • The End of Obsolescence - Global Upgrades

Geographical Freedom

  • The World Is Your Office - Mobile Executives
  • On Demand World - Delivery Anywhere
  • Multi-Office Consolidation - No Walls

Business Continuity

  • Automatic Disaster Recovery - Survival
  • Scalable Affordable Data Backup - Plan B
  • Converges What You Have Today - Migration Path

eMerge Starter Kit

The eMerge Starter Kit provides you with everything you need to instantly advance your business into the next generation of business communications.

Premises Equipment

  • 5 Polycom 450 SoundPoint IP Handsets
  • Managed VoIP QoS Router
  • Managed VLAN Ethernet PoE Switch
  • 7x24 Monitoring and Support
  • Professional Installation
  • Maintenance and Support

Network Connectivity

  • T1 Dedicated Internet Access (up to 3 T1s)
  • Unlimited Inbound and Outbound Local calling with DID Support
  • 1500 Minutes of Long Distance and Toll Free Calling Included (3000, 4500 LD Minutes Also Available)
  • One Toll Free Number Included

Advanced System Features

  • Up to 5 Auto Attendants
  • Up to 5 Additional Voicemail Boxes
  • Up to 5 Hunt Groups
  • Music on Hold
  • Unified Voicemail Messaging
  • Web-based Group and User Administration evolve Dashboard

eMerge Packages

Choose the package that best describes each user within your business.

Basic User Standard User Premium User Mobile Executive
  • CallerID
  • Call Forwarding No Answer
  • Calling Name Retrieval
  • Call Transfer
  • Call Waiting
  • Do Not Disturb
  • Flash Call Hold
  • Last Number Redial
  • Three-Way Call
All Basic Package Features plus:
  • Basic Call Logs
  • Call Forwarding Always
  • Call Forwarding Busy
  • Calling Line ID Delivery Blocking
  • Call Return
  • Call Park & Pickup
  • Speed Dial 8
  • Unified VoiceMail
All Standard Package Features plus:
  • Outlook & Internet Explorer Toolbar
  • Call Forwarding Selective
  • CommPilot Call Manager
  • Directed Call Pickup with Barge-in
  • Click-to-Dial
  • Call Notify
  • Remote Office at any number (DID)
  • Selective Call Acceptance
  • Sequential Ring
  • Simultaneous Ring Personal
No IP Handset, but with all Standard Package Features plus:
  • Outlook & Internet Explorer Toolbar
  • Call Forwarding Selective
  • CommPilot Call Manager
  • Directed Call Pickup with Barge-in
  • Click-to-Dial
  • Remote Office at any number (DID)
  • Selective Call Acceptance
  • Sequential Ring
  • Simultaneous Ring Personal

Example Uses

  • Break Room
  • Conference Room
  • Lobby Phone
  • Visitor Station
  • Warehouse

Example Uses

  • General Office User
  • Receptionist

Example Uses

  • Executive
  • Receptionist
  • Sales / Account Manager
  • Mobile User
  • Remote Office User

Example Uses

  • Executive
  • Receptionist
  • Sales / Account Manager
  • Mobile User
  • Remote Office User

eMerge Add-Ons

DisasterRecoveryTN_SM

Disaster Recovery

Never miss a call with eVolve Disaster Recovery

Call Center_TN

Call Center Functionality

Allow your business to be more productive with eVolve Call Center functionality

Remote OfficeTN

Remote Office

Work from anywhere with eVolve Remote Office

Unified MessagingTN

Unified Messaging

Unify your communications with eVolve true Unified Messaging

Device Options

Polycom450

Polycom® SoundPoint® IP 450

Full-duplex speakerphone and robust feature set in a three-line phone (included in starter kit)

Polycom550

Polycom® SoundPoint® IP 650

High-performance 6 line IP phone with speaker-phone a HD Voice™ technology

Polycom550

Polycom® SoundPoint® IP 550

Full-duplex speakerphone with 4 lines, includes HD Voice™ technology

Polycom4000

Polycom® SoundPoint® IP 4000

High-performance IP speaker-phone with HD Voice™ technology